• What We Do

    What We Do

    At Out & About Destination Travel & Cruises, we specialize in group travel & events. We also arrange corporate and business travel to personal and vacation travel. Our primary goal is to help you create travel experiences that you will remember for a lifetime!

  • Update: Cuba Cruise (September 2019)

     

    Due to Trump's travel ban to Cuba, the Wild N Wasted At Sea has canceled. For all existing reservations excluding withdrawn guests due to nonpayment or request to cancel, we will provide a 100% refund to all current bookings in good standing. The updated itinerary was not satisfactory, and there was no way Out & About Destination Travel & Cruises would force our guest to go on a cruise itinerary not advertised.
    Refunds were processed today and on Thursday, June 6, 2019. Please expect credit to your card on file.
    We do apologize and genuinely disappointed. Stay tuned as we will release exciting events shortly. In the meantime, please visit our Wild N Wasted: Mardi Gras Edition cruise.
    We thank you for patronizing Out & About, and if you have questions, please don't hesitate to contact us at 888-511-6302 x 103.

  • Who We Are

    "We're Out & About with Pride"

    LGBT OWNED & PROUD

    Out & About Destination Travel & Cruises is the not so new LGBT- friendly online travel agency that is raising the bar for how the industry caters to the LGBT travelers.

     

    Launched late 2014, Out & About Destination Travel & Cruises mission is to provide an accepting travel environment to enhance the travel of gay, lesbian, bisexual, transgender, within the US and abroad. We are proud to serve the LGBTQ community with integrity and dignity.

  • Group Travel Perks

    WHY TRAVEL WITH US?

    Let's See Here.....

    • LGBTQ OWNED
    • PRIVATE EVENTS
    • ONSITE CONCIERGE
    • CONVENIENT PAYMENT PLANS
    • GREAT LOCATIONS
    • YEAR ROUND TRAVEL
    • LGBT KEEPSAKES
  • 2019-2020 Upcoming Events

    Giving You the Best in 2019 & 2020

    2020 Urban Ski

    Super Bowl Weekend

    • Jan. 31, 2020
    • Music Road Resort
    • Pigeon Forge, TN
    • 20+ Hrs Of Open Bar All Weekend
    • Super Bowl Party
    •   Theme Parties & Events All Weekend Included
    • Convenient Payment Plans
    • +More

    2020 LGBT Mardi Gras Cruise

    Wild N Wasted At Sea: Mardi Gras Edition

    • March 1, 2020
    • Carnival Horizon
    • Miami, FL
    • Open Bar
    • 8 Theme Parties
    •  Special Guest
    • Convenient Payment Plans
    • +More

    2020 ESSENCE FESTIVAL

    The Big Easy

    • July 3-6, 2020
    • Loews New Orleans Hotel
    • New Orleans, LA
    • 4 Fantastic Packages
    • Parties/Concerts
    • Open Bar
    • Convenient Payment Plans
    • +More
  • FAQ!

    Commonly asked tidbits.

    Are payments refundable & transferable?

    All payments towards a travel event are NON REFUNDABLE and NON TRANSFERABLE.

    Are name changes allowed?

    Name changes are not allowed.

    Do I have to pay monthly?

    Payments must be submitted monthly to keep your reservation active. Non-payment or two late payments without notification will result in cancellation and funds will be forfeited.

    Do all travel mates have to select the same package?

    All travel mates must book under the same package.

    What happens if my travel mate cancels?

    Choose your travel mates wisely! If cancellation occurs, that changes the occupancy, the remaining occupant(s) will be required to pay the applicable occupancy rate. For example, if you book a triple occupancy room and one travel mate cancels, the remaining parties will be required to pay the double occupancy rate.

    What happens if unable to make payment by the deadline?

    Reservations that are not paid in full by the final payment deadline assessed a $75 late fee. If payment not made within 72 hours, the reservation canceled, and funds will be forfeited.

    Is a deposit required?

    All new reservations require a deposit and registration form. Once the deposit is submitted, you are required to make monthly payments to avoid cancellation due to the abandonment of reservation. All cancellations will result in previous funds forfeited due to the contract signed between Out & About Destination Travel & Cruises and the supplier. It is imperative to contact us as soon as possible if you run into a financial situation and unable to make a monthly payment.

    What happens if my reservation canceled?

    If your reservation canceled due to nonpayment, if notified within 14 days that you would like to reinstate your reservation, a reinstatement fee of $50 will be added to your invoice and must be paid before your reservation reinstated.
     

    Do you accept last minute reservations?

    All reservations required no later than 60 days before departure. If space is available for a last-minute reservation, full payment is due within 24 hours of submitting a deposit, and all applicable cancellation penalties will apply.

    I purchased travel insurance do you refund me if I cancel?

    If you purchased travel insurance through Out & About Destination Travel & Cruises, refunds are processed directly by Travel Guard.

    What happens if I need to cancel?

    Cancellations accepted in writing only. Email your cancellation request to outandaboutdestinationtravel@gmail.com with your full name, invoice number, and event you are canceling.

     
    What happens if I need to make a change to an existing reservation?

    Changes to an existing reservation may incur a $50 per person fee plus any additional supplier fees. The fee includes name changes and removal of any services. There are no refunds for unused services.

    How are payments accepted?

    We process payments via Square Invoicing, PayPal, FreshBooks, or by Wave. The allowed payment methods allow each client to make payments through PayPal, FreshBooks, Wave, or any major credit card. Each transaction is secured with 256-bit SSL encryption to protect your payments. Our transactions appear as Out & About Destination Travel & Cruises. Any chargeback because of stopped payments or insufficient funds will incur a $75 chargeback fee per transaction. Checks and payments over the phone are not accepted.

    Is insurance required?

    Losing your investment towards a vacation is the absolute worst. Therefore, we highly recommend purchasing travel protection to protect against trip cancellation, trip interruption, baggage loss or delay, medical expenses and more. You are required to select and purchase travel insurance for your domestic and international tours. For the Caribbean, Mexico and Cruise destinations, we can add travel insurance to your package when making your reservation.

    Do you offer roommate matching?

    Roommate matching is available by utilizing Client Profiles. You will be matched with a roommate once you have paid more than 75% of the balance of your reservation. Once your form submitted and 75% paid, you will begin to receive emails with information on other solo travelers and your information will be sent out as well. You must choose and notify Out & About Destination Travel & Cruises of your roommate selection within 14 days.

    Am I guaranteed a double bed?

    All rooms requested are a standard king bed or two bedded rooms with private bathroom accommodations, unless specifically requested otherwise. Please understand that although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel’s management. The number of persons accommodated does not dictate the room size. Single and double occupancy reservations may be placed in a single bedded room unless otherwise specified.

    What time is check in & out?

    It varies per hotel and event; however, the universal standard is: check in 4p and check out 11a. (give or take an hour on either end). Early check-in may be available if the hotel is not sold out the night before. Only the hotel, (on the day before you check in), can make that call.

    Does the hotel require a security deposit?

    ALWAYS be prepared to pay a security deposit during special events. The amount varies. The rule of thumb is $100-150 per room. This money is fully refundable if there are no charges, damages, or smoking in the room.

     

    NOTE: If using a debit card, the deposit will deduct from your card and may take up to 10 business days to return to payment method. The policy not controlled by Out & About Destination Travel & Cruises that is hotel policy.

    Explain the Convenience Fee.

    One time charge of 3.5% added to your invoice to cover processing of the debit and/or credit card fee charged by the bank.

    I am paid in full when do I get all the things that come in my package?

    ON Arrival. We do not mail out ANY tickets or products. ALL items must be picked up in person w/ ID.

    My group paid in full, when do I get my confirmation email from the hotel?

    Soon! We are a bulk inventory dealer. We submit reservations in groups not one by one. That means that you will get your confirmation once we submit the next batch of reservations for your event. Typically it's monthly, BUT you will always have no less than seven days before the event.

    What do I need to bring on arrival to the event?

    Your State Issued ID
    The credit card you used for the final payment (includes gift cards | debit and expired cards) We have to see the card simply physically.

    I've lost my final payment card, what do I do?

    It's okay these things happen; please bring your ID and ( if you have the replacement card). We will have a quick security form to fill out; thumbprint may be required.

    What are your office hours?

    • Our office hours are M-F 10a-5p MDT. Closed on all major holidays & weekends. Our email address (checked during holidays) is outandaboutdestinationtravel@gmail.com; outandabout@outandaboutdestinationtravelandcruises.com; our contact is: 888-511-6302 x103
     
    • Don't see your question? Email us at:  outandaboutdestinationtravel@gmail.com or outandabout@outandaboutdestinationtravelandcruises.com
  • Contact Us

    Don't be afraid to reach out. You + us = awesome.

    7900 E Union Ave.
    Suite 100
    Denver, CO 80237
    Mon-Fri: 10am, MDT-5pm,MDT
    888-511-6302 x103
  • Travel Partners

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Booking a trip signifies your acceptance to the following Terms & Conditions.     
Events 
 
*All payments towards a travel event are NONREFUNDABLE and NONTRANSFERABLE. Name changes are not allowed. 
● Payments must be submitted monthly to keep your reservation active. Non-payment or two late payments without notification will result in cancellation and funds will be forfeited. 
● All travel mates must book under the same package. 
● Choose your travel mates wisely! If a cancellation occurs that changes the occupancy, the remaining occupant(s) will be required to pay the applicable occupancy rate. For example, if you book a triple occupancy room and one travel mate cancels, the remaining parties will be required to pay the double occupancy rate. 
● Reservations that are not paid in full by the final payment deadline will be assessed a $75 late fee. If payment is not made within 72 hours, the reservation will be canceled, and funds will be forfeited. 
 
Reservations & Payments   
All new reservations require a deposit and registration form. Once deposit is submitted, you are required to make monthly payments to avoid cancellation due to abandonment of reservation. All cancellations will result in previous funds forfeited due to the contract signed between Out & About Destination Travel & Cruises and the supplier. It is imperative to contact us as soon as possible if you run into a financial situation and unable to make a monthly payment. 
 
All reservations can be paid in full at the time of booking if there is availability of the event at that time.   It is the responsibility of the guest to be sure that they can attend each event before submitting a deposit. It is also the responsibility of each guest to be sure that travel mates are also making monthly payments. All payments to Out & About Destination Travel & Cruises are non-refundable and nontransferable. This is because Out & About Destination Travel & Cruises has contractual agreements with hotels, airlines and other vendors that will not allow us to obtain any refunds.   With these contracts, we can keep our package prices low and allow you to make monthly payments on your vacation. Monthly payments are due the 15th of each month. Late payments will incur a $25 late fee. Once a late fee is assessed, your invoice will be adjusted, and the late fee must be paid with your next monthly payment. One (1) late fee per room can be waived and refunded as a courtesy of Out & About Destination Travel & Cruises after the final payment is made. All final payment dates are clearly noted on the website of the event you have selected. It is your responsibility to be sure payments arrive to us on or before that date. All payments must be submitted after 11:59 PM EST on the final payment date. If you fail to submit your final payment by the deadline, your reservation will be canceled, and all funds will be forfeited. 
 
Reinstatement of Reservations 
 
If your reservation is canceled due to nonpayment, if notified within 14 days that you would like to reinstate your reservation, a reinstatement fee of $50 will be added to your invoice and must be paid before your reservation is reinstated.  
 
Last Minute Reservations 
 
All reservations must be made no later than 60 days prior to departure. If space is available for a last-minute reservation, full payment is due within 24 hours of submitting deposit and all applicable cancellation penalties will apply.  
 
Travel Insurance Refunds 

If you purchased travel insurance through Out & About Destination Travel & Cruises, refunds are processed directly by Travel Guard.    

Cancellation 

Cancellations are only accepted in writing. Email your cancellation request to outandaboutdestinationtravel@gmail.comwith your full name, invoice number, and event you are cancelling.  
 
Reservation Changes 

Changes to an existing reservation may incur a $50 per person fee plus any additional supplier fees. This includes name changes and removal of any services. There are no refunds for unused services.  
 

Credit & Debit Card Processing Fee
One time charge of 3.5% added to your invoice to cover processing of the debit and/or credit card fee charged by the bank.

Method of Payment   

We process payments via PayPal, FreshBooks, or by Wave. This allows each client to make payments through PayPal, FreshBooks, Wave, or any major credit card. Each transaction is secured with 256-bit SSL encryption to protect your payments. Our transactions appear as Out & About Destination Travel & Cruises. Any chargeback because of stopped payments or insufficient funds will incur a $75 chargeback fee per transaction.   Checks and payments over the phone are not accepted.  
 
Travel Protection 
 
Losing your investment towards a vacation is the absolute worst. Therefore, we highly recommend purchasing travel protection to protect against trip cancellation, trip interruption, baggage loss or delay, medical expenses and more. You are required to select and purchase travel insurance for your domestic and international tours. For Caribbean, Mexico and Cruise destinations, we can add travel insurance to your package when making your reservation.  
 
Roommate Matching 
 
Roommate matching is available by utilizing Client Profiles. You will be matched with a roommate once you have paid more than 75% of the balance of your reservation. Once your form has been submitted and 75% has been paid, you will begin to receive emails with information of other solo travelers and your information will be sent out as well. You must choose and notify Out & About Destination Travel & Cruises of your roommate selection within 14 days.  
 
Hotel Accommodations 
 
All rooms requested are standard king bed or two bedded rooms with private bathroom accommodations, unless specifically requested otherwise. Please understand that although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel’s management. The number of persons accommodated does not dictate the room size. Single and double occupancy reservations may be placed in a single bedded room unless otherwise specified. 
 


Group Harmony 
 
To ensure the desired group synergy, Out & About Destination Travel & Cruises reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group. Expenses, including cancellation fees and or costs for alternative travel plans to return home will be the responsibility of the passenger. All unused services are nonrefundable.  
 
Itinerary 
 
Event itineraries are subject to change without notice.  
 
Release from Liability 
 
Out & About Destination Travel & Cruises does not own or operate any entity which is to or does provide goods or services for your trip, including, for example, ownership or control over hotels or lodging facilities, airline, bus, an or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Out & About Destination Travel & Cruises is not liable for any negligent or willful act or failure to act of any such person or entity or of any other third party. Without limitation, Out & About Destination Travel & Cruises is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food  poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause 
beyond the direct control of Out & About Destination Travel & Cruises. In addition, I release Out & About Destination Travel & Cruises from its own negligence and assume all risk thereof.  
 


Assumption of Risk 
 
I am aware that travel such as that I am undertaking involves hazardous activities, with a risk of illness, injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of Out & About Destination Travel & Cruises, or other persons and companies known or unknown, or of willful or criminal conduct of third parties. I am aware that weather conditions may be severe, adverse and/or unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time during which I am participating on the trip. To partake of the enjoyment and excitement of this trip I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for any and all risks of illness, injury or death and of the negligence of Out & About Destination Travel & Cruises and agree to hold harmless and release Out & About Destination Travel & Cruises from claims of third-party negligence. I understand the physical requirements of the activity in which I will be participating, and I currently have no known physical, medical or mental condition which would impair my ability to participate in this tour or my safety in this activity, and I am willing to assume all risks that may be created, directly or indirectly, by any such condition. I hereby authorize Out & About Destination Travel & Cruises or my local ground handler or others to arrange for any emergency medical treatment and hospitalization as may be necessary for me because of participation in this activity without my further consent. 
 
Binding Arbitration 
 
I agree that any dispute concerning, relating or referring to this Agreement, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the  Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) Colorado law and will take place in Denver, CO. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Please understand that by agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury.  
Voluntary Participation 
 
I acknowledge that I have voluntarily applied to participate on the trip designated on this application (or a trip which I may change to) and that I have read the description of the trip as it appears in the current Out & About Destination Travel & Cruises website relating to the trip, together with all information contained in this application. I am voluntarily participating in this trip with knowledge of the hazards involved.  
 
Knowing and Voluntary Execution 
 
I have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. I am aware that this is a release of liability and a contract between myself and Out & About Destination Travel & Cruises and agree of my own free will. By signing, I agree to these Travel Terms & Conditions and Out & About Destination Travel & Cruises’ Release from Liability, Assumption of Risk and Binding Arbitration Clause for myself, each member of my traveling party and any minor children accompanying me.  
 
Photographic Release  
 
Out & About Destination Travel & Cruises may take photographs or video of its trips and trip participants grant Out & About Destination Travel & Cruises permission to do so and for it to use same for promotional or commercial use without payment of any compensation to participant.   Other Terms   Out & About Destination Travel & Cruises reserves the right to refuse to accept or retain any person as participant and to make changes and substitutions in any itinerary of its group travel as it deems necessary for the comfort, safety, or the convenience of the group travel participants and the proper execution of the event. Out & About Destination Travel & Cruises also reserves the right to withdraw any or all events announced in this program should conditions warrant. If an event is canceled, a full refund of all monies paid to the company by the participant will constitute full settlement. Please report any disability requiring special attention to Out & About Destination Travel & Cruises at the time the reservation is made. Out & About Destination Travel & Cruises will make reasonable attempts to accommodate special need requirements of disabled travelers, but not responsible in the event it is unable to do so nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Please note that hotels and Out & About Destination Travel & Cruises cannot always guarantee bed type choice. We will do our very best to accommodate your request. Out & About Destination Travel & Cruises is not responsible for time changes made to our itineraries, to include hotel check-in and bus schedules. Out & About Destination Travel & Cruises assumes no responsibility and will not be held liable for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity by reason of (1) any wrongful or negligent acts or omissions on the part of its suppliers, (2) any wrongful, negligent, or unauthorized acts or omissions on the part of any employee of these suppliers, (3) any defect in or failure of any vehicle, equipment or instrumentality owned, operated, or used by any of these suppliers, or (4) any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of Out & About Destination Travel & Cruises, or (5) acts of God.
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This Privacy Policy is written to inform you how we collect and use the personal information you provide to Out & About Destination Travel & Cruises.
 
When you visit our website, you may provide us personal information that you choose to disclose to be used as contact information. This contact information is used solely as a way for our company and/or affiliates to contact you.
 
Out & About Destination Travel & Cruises DOES NOT sell, make public any personal information on any of our customers or potential customers visiting our website.
 
If you have questions regarding our privacy policy, please contact Out & About Destination Travel & Cruises by calling (720) 282-2365 or emailing us at outandaboutdestinationtravel@gmail.com. You may also reach us by mail at:
 
Out & About Destination Travel & Cruises
7900 E Union Ave.
Denver, CO  80237